A Survey on Public Libraries & Patron Privacy

The American Library Association lists privacy/confidentiality as one of the core values of librarianship. As libraries adopt new and emerging technologies in an era of rapid change, one of the challenges we face is that of balancing privacy with convenience. The University of Illinois at Urbana-Champaign’s School of Information Sciences is currently conducting research onContinue reading “A Survey on Public Libraries & Patron Privacy”

Assessing Virtual Library Programs

In my latest Wired Library column, I explore the challenges of assessing virtual library programs. With libraries currently practicing social distancing in the face of COVID-19, many organizations have begun experimenting with virtual programming. As these offerings become increasingly commonplace and represent a growing portion of our time and budget, it is essential that weContinue reading “Assessing Virtual Library Programs”