How Can AI Be Used in Libraries?

As artificial intelligence continues to grow by leaps and bounds, how is AI technology manifesting itself in our public, academic, and school libraries? AI-Powered Patron Assistance Library digital services contain an amalgam of third-party e-media collections and software solutions, which we try to present as a unified library experience. While libraries have experimented (and continue to experiment)Continue reading “How Can AI Be Used in Libraries?”

How Can Libraries Mitigate Social Disruption?

How can libraries best serve our patrons in the face of COVID-19 disruption? I discuss the pivotal and technology-driven role libraries play in times of accelerated social change in this short clip from Internet Librarian Connect 2021. Seeking a speaker for your library or organization? In need of a professional development webinar? Let’s talk! Need a roadmapContinue reading “How Can Libraries Mitigate Social Disruption?”

Providing Computer and Internet Access to Library Patrons During a Pandemic

COVID-19 continues to be a major consideration when planning library programs and services. Previously, I explored Assessing Virtual Library Programs in my May/June 2020 Wired Library column for Public Libraries Magazine. In my latest column, I examine the challenges of providing computer and internet access in the current pandemic environment. To check it out, headContinue reading “Providing Computer and Internet Access to Library Patrons During a Pandemic”