In my latest Wired Library column, I explore the challenges of assessing virtual library programs.
With libraries currently practicing social distancing in the face of COVID-19, many organizations have begun experimenting with virtual programming. As these offerings become increasingly commonplace and represent a growing portion of our time and budget, it is essential that we appropriately evaluate them.
I was happy to join fellow Libraries Unlimited authors Kristin Grabarek, Noah Lenstra, and Sara K. Zettervall in a virtual panel discussion of how public libraries are adapting their services and programs during the COVID-19 pandemic. Libraries in Unprecedented Times: Before, During, and After the Pandemic was sponsored by School Library Connection / ABC-CLIO, and can be viewed below. A list of resources is available here.