While artificial intelligence holds tremendous potential for libraries, it also comes with significant concerns and the potential for harm. We find ourselves sailing uncertain waters; there are few guard rails governing AI’s use. Even as we acknowledge this truth, we must also note that library staff are already experimenting with AI chatbots (most commonly ChatGPT),Continue reading “AI in the Library: Developing Policy, Procedure, and Professionals”
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How Can AI Be Used in Libraries?
As artificial intelligence continues to grow by leaps and bounds, how is AI technology manifesting itself in our public, academic, and school libraries? AI-Powered Patron Assistance Library digital services contain an amalgam of third-party e-media collections and software solutions, which we try to present as a unified library experience. While libraries have experimented (and continue to experiment)Continue reading “How Can AI Be Used in Libraries?”